RESEARCH AND EXPERTISE/DIGITAL TRANSFORMATION STRATEGIES

BUSINESS
We develop research tools, oversee research processes and present the research results according to the recent scientific achievements.The rapid and constantly accelerating changes in the ICT domain (automation, AI, Internet of Things) force organizations to adopt a new approach to business strategy building. We help businesses get ready for the digital transformation.

analysis for the digital business strategy development

analysis for the digital business strategy development

project feasibility study - research and analyses (legal, financial, technological, strategic, etc.)

project evaluation

customer satisfaction survey

market research

organizational diagnosis

compliance analysis

organizational integrity analysis

job evaluation

employee appraisal and motivational systems

As we speak, the new technological revolution, often described as the „fourth technological revolution” , is happening right before our very eyes. The automation of manufacturing processes, algorithms, artificial intelligence, the Internet of Things are no longer science-fiction fantasies, or ephemeral technological novelties, but have become the tangible reality, actual solutions and absolute musts without which organizations can no longer afford to function, if they are to survive and thrive.
We conduct research of business models in the digital reality and will help diagnose your organization’s development possibilities in that area. We will also help build a strategy for your organization’s transition from the „analogue” stage of development to the new “digital” level.

project feasibility study - research and analyses (legal, financial, technological, strategic, etc.)

Making an executive decision about including a new project in your organization’s budget requires prior expert knowledge as to the project’s feasibility in terms of legal, financial and technological consequences of its implementation, as well as taking into account the stakeholders’ opinions.  The EU funding application process is both time-consuming and requires the submission of numerous analyses, research studies, and expert opinions.
With our expert knowledge and longstanding experience in the field we are capable of conducting for you a research study or analysis in any domain required.  Read more about project management here.

project evaluation

Project evaluation is a systematic and objective examination of all aspects of a project, particularly those pertaining to the relevance and effectiveness of attained results. The purpose of project evaluation is not only to exercise control over, but also to raise the quality of future initiatives by identifying their input weaknesses and implementing appropriate improvement measures.
Using our original SenseMaking Practices© methodology, we will help you develop customized evaluation tools for your project to conduct relevant analyses of project efficiency, effectiveness, usefulness and durability. Read more about project management here.

customer satisfaction survey

It is impossible for a business organization to build successful marketing strategies, or develop and improve products and services without a reliable and systematic feedback reflecting the level of customer satisfaction.
Our original methodology for measuring customer satisfaction relies on well-tested an generally recognized solutions for identifying customer satisfaction criteria (SERVQUAL, Customer Satisfaction Index). The survey results will help your organization better understand the dynamics of processes affecting your sales results and customer loyalty.

market research

One of the strategic ways to beat your competition in business is to have an in-depth knowledge of the market conditions on which you and your competitors operate.
We conduct comprehensive market research using qualitative and quantitative tools and big data analyses.

organizational diagnosis

An effective diagnosis of all aspects of an organization’s activity is fundamental to any successful intervention to improve its performance.
Using our original SenseMaking Practices© methodology we conduct an analysis of the many areas of your organization, including organizational culture, structure, processes, documentation, risks and innovation potential, with particular consideration given to  the aspects and actions which can be deemed ineffective or inconsistent with the latest management science solutions and findings.

compliance analysis

Business continuity, in particular in a long-term, more strategic perspective, depends not only on its financial results or process flawlessness, but also on its policy with regard to ethics, CSR or corporate governance.
We conduct audits and analyses based on the requirements of ISO 19600 – Compliance management systems to prepare a report and provide recommendations regarding your organization’s compliance with statutory law, standards and internal regulation.

organizational integrity analysis

Integrity analysis is of vital significance to any organization aspiring to maximize its innovation prowess. Operational differences between functionally diverse departments and processes have to be streamlined and made uniform to ensure  smooth cooperation and synergy between them, consequently leading to the emergence of a unique, innovative business organism. The key factors contributing to an organization’s integrity and innovation are: employee qualifications, organizational slack, financing, governance, management styles, market type, stimulus system, flow of information and communication, cooperation, organizational structure and culture, resistance to change, and trust. Each of the factors is analysed separately, and the results are measured against the innovation potential. This method allows to determine the influence of each of the factors, including the organizational culture, on innovation. It also allows to isolate specific groups and their innovation level – high or low. Each groups undergoes a separate integrity analysis, and the group’s integrity is further examined with respect to its influence on innovation.
Applying our original SenseMaking Practices© methodology , we will conduct applicable research and analyses and measure the innovation level in your business organization. We will further propose corrective actions to improve product innovation generation and implementation, the manufacturing process and organizational innovations.

job evaluation

Determining the value/worth of a job in relation to other jobs in an organization is fundamental to building an optimal HR structure and enabling employees to realize their full potential to the benefit of the organization.
Acting on the basis of the predetermined job evaluation criteria, we conduct the research and analysis of the process effectiveness, influence of the entire organization on the obtained results, employment justifiability, reasonability of job assignments in processes and many other predetermined aspects.

The final report contains a complete overview of jobs evaluated, recommendations with regard to the organizational structure and process maps, and recommendations relating to the employee remuneration and motivation systems

employee appraisal and motivation systems

For the fulfilment of goals, and strategic ones in particular, an organization depends on its competent, professional and dedicated staff. In order to be able to retain the most valuable employees and hire new ones, an organization must build a sound employee appraisal and motivation system to stimulate and encourage them to identify with the organization’s values and objectives.
We conduct, at your behest, a thorough analysis of the employee appraisal and motivation system at your organization. During the process we hold qualitative interviews with your staff and management. On this basis, and also referring to the latest findings in the field of management science, we work out a sound and modern employee appraisal and motivation system consistent with your organizational culture, and conduct its evaluation before it goes into effect.